Emergency Call Centre

Ambipar makes its Incident Command structure available to its clients for large-scale emergencies events, made up of its greatest specialists in environmental emergencies that remain gathered in a Crisis and Incident Command Room, from the beginning to the end of the operation of emergency. The emergency management protocols follow the guidelines established by FEMA, the American Federal Emergency Management Agency.

The Crisis Room can be structured in the Emergency Management and Control Center (CECOE) or on the client’s premises, when the client has an adequate support structure.

Ambipar also makes available its special operations vehicles to support its customers, in which the Crisis Rooms to support the Incident Command at the emergency site are structured, facilitating communication and decision making at the time of the emergency. Its special vehicles are equipped with high resolution cameras and internal radio and internet communication systems interconnected in real time with the CECOE.

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